Communication is the key to selling. A script will help us with what we are trying to communicate to our homeowner. What it won’t teach us is HOW to communicate with our homeowner. Effective communication requires more than just hitting our homeowners with a wall of information. It’s about connecting with our homeowner, figuring out their problems, and providing tailored solutions to those problems. This week, EGIA Faculty member Gary Elekes breaks down the 7 key skills technicians need to master in order to communicate effectively.
Watch this week’s training to learn the 7 keys of communication.